Privacy Policy
At Global Skill Services, we recognize that the protection, privacy, and security of your professional data, personal records, and assessment metrics are of utmost importance. This Privacy Policy explains how we collect, process, store, secure, and use your information across our website and digital assessment platforms.
1. Categories of Information We Collect
To provide accurate skill diagnostics and professional benchmarking, we collect the following categories of information:
A. Personal Identifiers & Contact Information
- Full legal name, email address, phone number, and location details.
- Professional profile links such as LinkedIn URLs or public portfolio profiles.
B. Professional Competency & Background Records
- Educational qualifications, academic records, certifications, and completed training programs.
- Employment history, project details, portfolios, case studies, and self-assessment information.
C. Assessment Performance Analytics
- Assessment responses, technical questionnaire results, test duration, simulation scores, and skill-gap reports generated through our assessment platform.
D. Financial Transaction Information
- Billing information and payment transaction records.
- Credit/debit card numbers or banking credentials are never stored on our servers and are processed securely through PCI-DSS compliant payment gateways.
E. Technical Information & Usage Data
- IP address, browser type, operating system, device information, login timestamps, and website usage data collected through secure cookies and analytics technologies.
2. Legal Grounds and Use of Information
We process your information only as necessary to provide our services, including:
- Service Delivery: Creating user accounts, authenticating login sessions, conducting assessments, and generating downloadable reports.
- Continuous Improvement: Improving assessment quality, refining scoring methodologies, and enhancing website functionality and user experience.
- Customer Communication: Sending assessment updates, dashboard notifications, responding to support requests, and sharing technical announcements.
- Security & Fraud Prevention: Detecting unauthorized access, preventing abuse, verifying payment transactions, and protecting our proprietary assessment systems.
3. Information Sharing & Disclosure
Global Skill Services does not sell, rent, trade, or otherwise monetize your personal information or assessment results.
Information may only be shared under the following circumstances:
- Authorized Service Providers: Trusted vendors assisting with cloud hosting, secure payment processing, customer support systems, and infrastructure management, all under strict confidentiality agreements.
- Enterprise Assessments: If your assessment has been sponsored by your employer under an Enterprise Plan, authorized company administrators may access your assessment reports and competency results.
- Legal Compliance: When disclosure is required by law, court orders, government authorities, or to protect the legal rights, safety, and property of Global Skill Services and its users.
4. Data Security & Retention
We implement appropriate administrative, technical, and physical safeguards to protect your information.
- All communications with our platform are encrypted using SSL/TLS technology.
- User profiles, assessment reports, and stored records are maintained in secure encrypted database environments.
- Data Retention: Assessment records are retained to allow users ongoing access to their historical performance data. Upon a valid account deletion request, non-financial personal data will be deleted or anonymized, except where legal or financial regulations require limited retention.
5. Cookies & Tracking Technologies
Our website uses both session and persistent cookies to improve functionality and maintain secure access.
- Essential Cookies: Required to maintain secure login sessions and platform functionality.
- Analytics Cookies: Used to understand anonymous user behavior and improve website performance.
- Users may disable cookies through browser settings; however, doing so may affect platform functionality and assessment session validation.
6. Your Privacy Rights
We provide users with control over their personal information. Subject to applicable laws, you may:
- Request a copy of the personal information stored in your account.
- Update or correct inaccurate profile information or uploaded documents.
- Request deletion or restriction of your personal data after all active assessments and financial obligations have been completed.